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vacany details

protection administrator

salary:  £32k DOE + Quarterly bonus

location: hybrid - London office (SE1)/home

the company

We are recruiting for one of London's largest and most prestigious whole of market independent Mortgage & Protection Brokers.

As a highly respected name in the market, they provide mortgage/protection advice and complementary products to individuals/employees within major FTSE250 corporations.

With a reputation built on trust and outstanding service they have continued to grow year on year, and as such are currently seeking an experienced Protection Administrator to support their team of Advisers.

 

the position

You will be responsible for providing expert support to a team of 4-6 advisers who will be processing protection applications for their enviable client base. You will assist with the servicing of existing and new clients and undertake additional PA tasks to assist all brokers with their day-to-day activities.

key responsibilities

  • Complete underwriting process from quote to placing the policy on risk

  • Conducting whole of market research on where to place certain applications

  • Electronic filing of client correspondence and all other relevant documentation

  • Providing first class, exceptional customer service to clients

  • Handling communication with protection providers, underwriters, GPs and clients ensuring requirements are met and all cases are dealt with in a timely manner

  • Helping clients to arrange medicals and following up with surgeries to acquire medical reports

  • Sending and chasing completed Trust forms

  • Conduct weekly pipeline meetings with Advisers

 

key requirements

Our client has consistently grown year on year and is looking for someone to join the business with the same passion for customer excellence as the rest of the team. We are seeking someone that can demonstrate:

  • At least 2 years prior experience in a Protection Administrator position

  • Good general knowledge of all providers and their processes

  • Solid working knowledge of MS Office and associated software

  • Experience of managing the relevant end-to-end systems throughout a protection application

  • Experience of working with third parties including GPs and insurers

  • Seamless organisational and communication skills

  • A motivated character committed to continued professional development
     

whats on offer

  • A competitive salary, additional performance bonus

  • Thorough onboarding program and continual support

  • Flexibility to work from home 2 days a week

  • Generous holiday allowance

  • Pirkx/Boostworks membership with EAP

  • A workplace pension

  • An inclusive, team orientated employer that strives to succeed and stand out in the industry

Apply now with a copy of your CV to find out more.

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