vacany details
client service adviser
salary: Starting base salary of £25,000 - £29,000 OTE
location: hybrid - London SE1/home
the company
We are recruiting for one of London's largest and most prestigious whole of market Independent Mortgage & Protection Brokers.
As a highly respected name in the market, they provide mortgage/protection advice and complementary products to individuals/employees within major FTSE250 corporations. With a reputation built on trust and outstanding service they have continued to grow year on year, and as such are currently seeking a personable Client Service Adviser to join their organisation.
the position:
As Client Services Adviser you’ll be responsible for communicating with both existing and new clients, informing them of additional products/services available alongside their mortgage and scheduling appointments with the relevant specialist advisers.
To be a successful Client Service Adviser, you’ll need be goal orientated and have a solid understanding of the sales process.
key requirements
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Proven experience as an appointment setter, new business sales exec, telesales representative, or similar (ideally within the mortgage/protection industry)
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Significant experience of providing a superior level of customer serviceover the phone
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Excellent verbal and written communication skills
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Exceptional time management & prioritisation skills.?
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Excellent attention to detail and methodical approach?
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Highly competent in using a wide range of IT software and industry applications (Previous experience of Bluecoat/Finplan is an advantage but not essential as training will be given.)
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Results orientated with a commitment to continued professional development
benefits
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A thorough onboarding program and continual support
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Continual warm leads that will give you access to professionals that work for some of the biggest companies in the country
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9am - 5:30pm (5pm on Fridays) working hours and the ability to work from home
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An inclusive, team orientated business that strives to succeed and stand out in the industry
Apply now by sending your CV or call CareerStone for an informal chat today.